Quality Policy / ISO 9001
NovAtel Inc. is committed to providing customers with products and services that satisfy their requirements. The two main objectives of NovAtel’s quality policy are customer satisfaction and a commitment to continual process improvement. These objectives drive NovAtel’s growth and profitability.
Customer Satisfaction
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Providing value through excellent product cost/performance, rapid integration ability and customer support.
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Enabling customer success by providing business solutions that genuinely meet customer needs.
Commitment to Continual Process Improvement
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Establishing and maintaining reliable methods, processes and relevant performance metrics, and measuring performance against set objectives.
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Providing adequate tools, procedures, time and training so that employees can do it right the first time, every time.
